Terms of Service
Effective November 8, 2026
These Terms of Service ("Terms") are an agreement between you and Yep Solutions, Inc. ("we", "us"), which operates Yep Properties at yepproperties.com (the "Site"). By using the Site, subscribing, or requesting a report, you agree to these Terms, our Privacy Policy and our Refund & Cancellation Policy. If you do not agree, do not use the Site.
1. What we provide
We provide written rental opinions, property value estimates, comparative market analyses, investment analyses and market data summaries (together, "Reports") for U.S. residential properties. The free ZIP code snapshot and the instant Property & Neighborhood Report on the Site summarize published data from third parties and government agencies. Non-subscribers may receive one free instant report. Subscribers may run instant reports for their own use, up to a fair-use limit of 25 per day.
2. Reports are opinions, not appraisals or advice
- Reports are estimates and opinions for informational purposes, based on market data available when they are prepared.
- A Report is not an appraisal. It is not prepared under the Uniform Standards of Professional Appraisal Practice (USPAP), and it may not be used for mortgage lending, tax appeals, court proceedings, or any purpose that requires a licensed appraisal.
- Reports are not legal, tax, financial or investment advice, and they are not a broker price opinion unless we tell you in writing that a licensed professional prepared one.
- Actual rents, sale prices and returns can differ from any Report. You are responsible for your own decisions. Consider getting advice from licensed professionals before buying, selling, renting or financing property.
3. Accounts and eligibility
You must be at least 18 and able to form a binding contract. Give us accurate information, and use the same email address you subscribed with when you request Reports. You are responsible for requests made using your email address.
4. Subscriptions and billing
- Payments: subscriptions are billed through PayPal. You can pay with a PayPal account or a debit or credit card. PayPal's own terms also apply to your payment.
- Automatic renewal: your subscription renews automatically every billing period (monthly, or yearly if you chose an annual plan) at the price shown at checkout, plus any applicable taxes, until you cancel.
- Confirmation: after you subscribe, we email you a confirmation with your plan, price, renewal terms and how to cancel. Keep it for your records.
- Monthly allowances: each plan includes the number of Reports shown on the Pricing page per billing month. Unused Reports do not roll over unless your plan says they do. If we cannot produce a reliable Report for a property, that request does not count toward your allowance.
- Single purchases: a one-time Single Rental Opinion ($19) covers one Rental Opinion for the property you enter at checkout. Your order is placed when you pay; it is not a credit or gift certificate to be used later, and it is not a subscription. Refunds are covered by the Refund & Cancellation Policy.
- Failed payments: PayPal may retry a failed payment. If payment cannot be collected, your subscription may be paused or cancelled, and you will not be able to request new Reports until it is resolved.
- Price changes: we will email you notice of any price change, with instructions for cancelling, no less than 7 and no more than 30 days before the new price takes effect. You can cancel before the new price takes effect.
- Annual plans: if you choose a yearly plan, we will remind you of the renewal, the amount, and how to cancel before each yearly renewal.
- Plan changes: to change plans, subscribe to the new plan and cancel the old one in PayPal, or email us and we will help.
5. Cancellation and refunds
You can cancel at any time online on our Cancel subscription page, in your PayPal account (Settings → Payments → Manage automatic payments), or by emailing us. Refunds are covered by our Refund & Cancellation Policy.
6. Delivery times
We aim to deliver Reports within 2 business days of receiving a complete request. Delivery times are estimates, not guarantees, and may be longer for unusual properties, during holidays, or when we need more information from you.
7. Acceptable use
You may use Reports for your own real estate decisions. You may also share them with your own clients, tenants, lenders or advisors. You may not:
- resell Reports or the Site's data as a product or service of your own;
- scrape, copy in bulk, or use automated tools to access the Site;
- submit false information or requests for properties you have no legitimate interest in;
- use the Site or Reports in any way that violates fair housing laws or any other law;
- try to break into, overload or disrupt the Site.
8. Fair housing
We support equal housing opportunity. Our Reports are based on property and market characteristics. They do not consider, and must not be used to make decisions based on, race, color, religion, sex, disability, familial status, national origin or any other characteristic protected by law.
9. Third-party data
Some market figures come from third parties: Zillow Group ("Data Provided by Zillow Group"), Realtor.com Economic Research, and U.S. government agencies (Census Bureau, HUD, FBI, U.S. Department of Education and FEMA). They are shown with attribution under those sources' published terms. Yep Properties is not affiliated with or endorsed by any of them. This product uses the Census Bureau Data API but is not endorsed or certified by the Census Bureau. We do not copy listings or other content from any real estate website, and we do not use automated tools to collect data from them. Third-party data is provided "as is". We are not responsible for errors in it or for the sources' availability, and third parties may change or stop publishing data at any time.
10. Intellectual property
The Site, its design and content, and the format of our Reports belong to Yep Solutions, Inc. or its licensors. Subject to these Terms, we give you a limited, non-transferable license to use the Reports you receive as allowed in section 7.
11. Disclaimer of warranties
THE SITE, THE FREE SNAPSHOT AND ALL REPORTS ARE PROVIDED "AS IS" AND "AS AVAILABLE". TO THE FULLEST EXTENT ALLOWED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF ACCURACY, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
12. Limitation of liability
TO THE FULLEST EXTENT ALLOWED BY LAW:
- WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, LOST RENT OR LOSSES FROM ANY REAL ESTATE TRANSACTION OR DECISION.
- OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THE SITE OR REPORTS IS LIMITED TO THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM.
These limits do not apply to liability for fraud, willful injury, gross negligence, or violation of law, or to any other liability that California law (including Civil Code section 1668) or other applicable law does not allow to be limited. Nothing in these Terms waives rights you have under the Consumers Legal Remedies Act or other consumer protection laws.
13. Indemnity
You agree to defend and hold us harmless from claims that arise from your misuse of the Site or Reports, or from your violation of these Terms or the law.
14. Suspension and termination
We may suspend or end access for anyone who violates these Terms or misuses the Site. If we end a subscription without cause, we will refund the unused part of the current billing period.
15. Disputes and governing law
Please contact us first; most issues can be resolved quickly by email. These Terms are governed by the laws of the State of California, without regard to its conflict-of-law rules. Any dispute will be heard in the state or federal courts located in California, unless the law where you live gives you the right to bring a claim locally. Small-claims matters may be brought in any small claims court with jurisdiction.
16. Changes to these Terms
We may update these Terms. We will post the new version here with a new effective date, and we will email active subscribers about significant changes. If you keep using the Site after changes take effect, you accept the updated Terms.